FAQ

> Can I substitute alcohol for something else? Yes, we are more than happy to substitute any alcohol in our giftboxes for some refreshing Benjer juices. We have three flavours in stock- apple & boysenberry, nectarine and apple & feijoa. Contact Louise on 021 317 340 for this option.

>  Is shipping included? Yes, we offer free shipping NZ wide.

Can I request a specific delivery day? Please try to order a week in advance if possible- we will endeavour to deliver your gift box as close to your preferred date as possible.

> Do you offer weekend delivery? We can deliver locally on a Saturday, but please try to order in advance.

Do you deliver internationally? We do not ship internationally due to the perishable and fragile nature of some of our products.

Can I collect my order? BoxLane Co. is an online store only, so all gift boxes are delivered to you or your lucky recipient.

What if the giftbox arrives damaged? Please contact Louise on #021317340 or louise@boxlane.co.nz as soon as possible and within 24 hours. Keep the box and packaging as you find it.

Can I customise the giftbox? We prefer to send our pre-curated gift boxes however if there is something you really want to include from another box please contact us to see if this is possible.